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Support

Choose a Support category below to see a range of support resources and guidance.

Further assessment specific support resources can also be found in the relevant subject area of this website or by selecting the assessment type below:

Digital certificates

From September 2023, °®¶¹ÊÓƵ has changed the way we issue certificates for many of our exams for customers in the UK & Ireland.

Learn more

Book a support session

In addition to email and phone support, we can now offer academic support through °®¶¹ÊÓƵ webinars and Skype video. This can be booked for groups of teachers, academic managers and directors of studies.

Support categories

Exam administration in the UK and Ireland

Useful resources for booking and running °®¶¹ÊÓƵ exams at your organisation.

Product webinars and training

See upcoming exam-specific open training webinars

Frequently asked questions

See a range of frequently asked questions and guidance.

Latest news

See the latest news related to English language in the UK and Ireland.

View various articles about °®¶¹ÊÓƵ's English language exams.

Access our archive of webinars related to teaching English.

Designed to support our registered exam centres with the promotion and general administration of °®¶¹ÊÓƵ's English language exams.

Keep in touch

Make sure you don’t miss the latest news from °®¶¹ÊÓƵ. Sign up for email updates about your subject area.

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